Home - Virginia Department of Social Services

Connect to Help Now

If you or someone you know needs help right away, use the contacts below to get connected to support.

Find Your Local Department

Find the local department that serves your area and its contact info.

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Find your local department

2-1-1 Virginia

Receive free, confidential support 24/7

Get Help

Phone: 2-1-1 or Text CONNECT to 247211

Child Protective Services Hotline

Report suspected child abuse or neglect 24/7

In Virginia: (804) 786-8536

Out-of-state: (800) 552-7096

Adult Protective Services Hotline

Report concerns about the safety or well-being of an older adult 24/7

Phone: (888) 832-3858

Need TTY/TDD support?

If you are deaf, hard of hearing or have a speech disability, call (800) 828-1120 or dial 711 for relay services.

Virginia Food Security

See who is experiencing food insecurity

Explore statewide survey findings and compare differences by age, income, housing and food bank service region.

Explore Food Security data

SNAP Policy Impact

See where SNAP changes may be felt most

Connect projected benefit losses with the effect SNAP spending has on families, retailers and local economies.

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Human Services

See how programs serve each community

Compare county-level household data for Medicaid, SNAP and Temporary Assistance for Needy Families.

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Medicaid Coverage

Understand where health coverage may be at risk

Review enrollment and where federal work requirements may affect people, providers and communities.

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Water Safety

May is National Water Safety Month. We encourage you to watch children closely whenever they are near water. Get water safety tips for summer and year-round.

SNAP

The SNAP food restriction waiver has been delayed until Oct. 1, 2026. No changes have been made to benefit use for sweetened beverages

Foster Care

In recognition of Foster Care Awareness Month this May, we’re highlighting information and resources for those interested in becoming resource parents.

Who We Are

The Virginia Department of Social Services is a network of 120 local departments. We serve more than 2 million Virginians each year with services that promote safety, independence, and well-being.

We provide vital programs designed to meet people where they are and help them build what's next.